Customers

Convenient Features for Our Customers

You (our customer) are priority #1 and we are always watching out for you and available to assist you. If you have questions or comments about your insurance policy, please contact us by calling 419-523-5000 or send us a message here from our website.  If you need to file an insurance claim, you can also call our office at 419-523-5000 or click on the below button and submit a claim:
File an Insurance Claim
If you prefer to manage features of your policy directly, here are links and telephone numbers for your convenience and use:
Make a Payment on Your Erie Insurance Policy File a Claim for Your Erie Insurance Policy Manage Your Erie Insurance Policy
Erie Insurance
100 Erie Insurance Place
Erie, PA 16530

Phone (Cust. Serv.): 800-458-0811
Phone (Claims): 800-367-3743
Make a Payment on Your Progressive Insurance Policy File a Claim for Your Progressive Insurance Policy Manage Your Progressive Insurance Policy
Progressive Insurance
Dept. 0561
Carol Stream, IL 60132-0561

Phone (Cust. Serv.): 800-876-5581
Phone (Claims): 800-274-4499
Manage Your Hasting Mutual Insurance Policy
Hastings Mutual Insurance
404 East Woodlawn Ave
Hastings, MI 49058

Phone (Cust. Serv.): 269-945-3405
Phone (Claims): 800-442-8277
File a Claim for Your VFIS Insurance Policy
VFIS Insurance
P.O. Box 2726
York, PA 17405

Phone (Cust. Serv.): 800-233-1957
Phone (Claims): 717-747-7051
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